Privacy Policy
Introduction
This Privacy Policy describes how Poppy Palace handles your personal information. By using any of the sites owned and operated by Poppy Palace, including, but not limited to www.poppy-palace.com, and downloading and/or using the Poppy Palace mobile application (collectively referred to as the "Site"), you consent to the collection, use, storage, processing, transfer, and disclosure of your personal information as described in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not create a profile, use the Site, or use any of the services offered through the Site.
Information Collection
We collect information to provide the Site and its services, improve user experience, and communicate with you and other users about the Site and its services. The information we collect depends on your interaction with the Site.
Profile Information
To create a profile, make submissions or comments, receive notifications, or request additional information about the Site, we may collect:
- Name, email address, phone number, mobile number, physical address, and zip code
- Gender, birth date, and information about yourself and your family
- Additional information you choose to provide, such as reviews, comments, video, audio, photographic, or written content
You may also register using third-party accounts (e.g., Facebook), granting Poppy Palace the right to access and store information tied to your outside account.
Public Content
Information you contribute publicly through the Site, including profiles, usernames, photos, videos, reviews, and comments, may be displayed publicly, shared with businesses, used in promotional materials, and distributed at our discretion. We are not responsible for the privacy or security of information you make publicly available or for how others use it.
Purchase Information
When making a payment, you may provide financial information, such as credit card numbers, billing/mailing addresses, and other details. Poppy Palace uses this information to process transactions and provide services, including sharing necessary details with service providers like banks or breeders.
Interaction with the Site
We may store information about your Site usage, including searches, pages visited, purchases, browser type, device information, IP address, location data, and referring URLs. Some data may be optional; declining may limit access to certain features.
Log File and Cookie Information
Log Files
The Site's server records log file information including date/time of visit, referring address, browser type, and IP address. This does not capture your email.
Cookies
Cookies store data on your device to recognize you and provide a personalized experience. They allow us and third parties to improve services, remember choices, and track usage. You may remove cookies or disable them via your browser, but this may limit Site functionality.
Third-Party Advertising
Third-party advertising companies may use cookies, web beacons, or similar technologies to serve ads and collect anonymous data. You may opt out via www.aboutads.info/choices and www.networkadvertising.org/choices.
Flash Cookies
Certain third-party features may use Flash cookies. Manage Flash cookies through Adobe at Adobe Flash Settings.
Minors
We do not knowingly collect personal information from children under 13 without parental consent. If aware of such information, we will delete it in accordance with COPPA. Parents may contact us at info@puppy-palace.com.
Use of Information
We use your information to provide services, process transactions, communicate, improve marketing, provide customer support, analyze usage, and enhance your experience. Third parties may assist in improving the Site, subject to privacy compliance.
You may receive targeted communications, including ads and administrative notices. You may opt out via provided unsubscribe links in emails.
Disclosure & Sharing
We may share your information under the following circumstances:
- With service providers assisting with business operations, marketing, surveys, website hosting, and puppy-related services
- With your consent
- With advertisers in aggregated or non-personally identifiable ways
- For legal reasons or government requests
- To provide third-party offers
- With corporate entities during mergers, acquisitions, or bankruptcy proceedings
- During sweepstakes, contests, and promotions per official rules
Mobile information will not be shared for marketing without consent. Users must not share others' personal information without permission.
Security
We take reasonable precautions to protect personal information, including encryption technologies. However, no Internet transmission is 100% secure.
Data Retention & Deletion
Your information is retained as long as your account exists. Requests to delete data may be sent to info@puppy-palace.com. Deletion may be denied if information is required for transactions, legal reasons, or service continuity.
International Users
Users outside the U.S. transfer personal data to servers in the United States, consenting to U.S. laws for processing and storage.
California & Nevada Privacy Rights
California and Nevada residents have rights to request information about how their personal data is shared for marketing purposes. Contact us at info@puppy-palace.com for California or Nevada privacy inquiries.
Copyright
All text, graphics, logos, images, audio, video, and other content on the Site are owned by Poppy Palace or content suppliers and protected by copyright laws. Unauthorized use is prohibited.
Changes to Privacy Policy
Poppy Palace may update this Privacy Policy at any time. Changes will be posted on this page. Continued use of the Site indicates agreement with the revised Privacy Policy.